D1 Store Exclusive

Care Refresh
Beyond 48 Hours.

Missed the 48-hour activation window? If your drone has been activated for more than 48 hours but is under 2 months old and in like-new condition, you may still be eligible to purchase and bind DJI Care Refresh through a simple verification process.

Submit Verification → Buy Care Refresh

What is DJI Care Refresh?

A comprehensive service plan that provides rapid product repairs and replacements for greater peace of mind. Covers crashes, water damage and more, with express repair and replacement for a small excess fee.

1 Year Plan

Essential coverage for your first year of flying.

✔ Up to 2 replacements in 12 months
✔ 1 Flyaway claim included
✔ Covers crashes & water damage
✔ Express repair & replacement

Recommended

2 Year Plan

Extended protection with double the coverage.

✔ Up to 4 replacements in 24 months
✔ 2 Flyaway claims included
✔ Covers crashes & water damage
✔ Express repair & replacement

3 Year Plan

Maximum protection combining 2 Year + 1 Year Care.

✔ Full 2 Year coverage + additional year
✔ Maximum replacement allowance
✔ Covers crashes & water damage
✔ Express repair & replacement

Submit Your Verification.

Provide your drone details and verification photos. Our team will process your request within 2–5 business days.

Drone must be under 2 months since activation
Must be in like-new condition, no damage
Must be Australian stock
Processed within 2–5 business days

Name *

Email *

Mobile Number *

Drone Model *

Serial Number *

Found on the box or inside the battery compartment.

Care Refresh Activation Code *

If unsure, refer to FAQ below.

Activation Date *

Select Plan *

Photo of Serial Number on Drone *

Full Photo of Drone *

Thank you! Your verification has been submitted. Our team will process your request within 2–5 business days.

Sample Photos.

Here's what your verification photos should look like. Ensure the serial number is clearly visible and your drone is shown in full.

Air 2S

Serial Number on Drone

Air 2S

Full Photo of Drone

Mavic 3

Serial Number on Drone

Mavic 3

Full Photo of Drone

Mini 2

Serial Number on Drone

Mini 2

Full Photo of Drone

Frequently Asked Questions.

DJI Care Refresh is sold separately to the drone. If you purchased from D1 Store, you will find the activation code on your invoice as the Serial Number. If you haven't yet purchased Care Refresh, visit here to purchase. To bypass the 48-hour check you will need to use the current date (today's date). After purchase, an automated email with your activation code will be sent to you (check your junk/spam folder).

Your drone must be Australian stock and have no damage whatsoever, including water damage. It must be in like-new condition to be eligible for Care Refresh beyond 48 hours.

This process can only be used on products that have been activated for up to 2 months. If your drone has been activated for longer than 2 months, you will be required to submit additional photos.

Depending on when the verification files were submitted, it can take between 2–5 business days, with additional time during holiday periods.

Care Refresh Beyond 48 Hours.

What is DJI Care Refresh?

Submit Your Verification.

Sample Photos.

Air 2S

Air 2S

Mavic 3

Mavic 3

Mini 2

Mini 2

Frequently Asked Questions.

Care Refresh
Beyond 48 Hours.