Get DJI Care Refresh Beyond 48 Hours

Get Care Refresh Beyond 48 Hours at D1

If your drone has been activated for more than 48 hours but only up to 2 months old and in like-new condition; you may still be eligible to purchase and bind the DJI Care Refresh plan based on a few simple verification photos.

What is DJI Care Refresh?

The DJI Care Refresh is a service plan that covers you for a fixed term at a fixed initial fee:

1 Year Plan will cover you for up to two replacements in 12 months, including 1 Flyaway claim.
2 Year Plan will cover you for up to four replacements in 24 months, including 2 Flyaway claims.

Protect your DJI product with DJI Care Refresh, a comprehensive service plan that provides rapid product repairs and replacements for greater peace of mind whenever you create. Care Refresh covers your product for a variety of damage including crashes, water damage and more, offering express repair and replacement for a small excess fee.

Submit your verification today!

Name *

E-Mail *

Mobile # *

Drone Model *

Serial Number Of Drone*

Care Refresh Activation Code*

Activation Date *

Select Plan *

Photo of Serial Number on Drone*

Full Photo of Drone*

Sample Photo 1

(Serial Number on Drone)

Sample Photo 2

(Full Photo of Drone)

Sample Photo 3

(Serial Number on Drone)

Sample Photo 4

(Full Photo of Drone)

Sample Photo 5

(Serial Number on Drone)

Sample Photo 6

(Full Photo of Drone)

Frequently Asked Questions

Where can I find my DJI Care Refresh Activation Code?

DJI Care Refresh is sold separately to the drone. If you purchased from D1 Store, you will find the activation code on your invoice as the Serial Number.

If you haven't yet purchased care refresh, please visit here to purchase. To bypass the 48 hours check you will need to use the current date (today's date). After purchase, an automated email with your DJI Care Refresh activation code will be emailed to you (please check your junk/spam in case it has ended up there).

What condition does my drone need to be in?

Your drone must meet the following conditions to be eligible for Care Refresh after 48 hours:

1. Australian Stock
2. No damage to the drone including water damage.

How long after activation can this work?

This process can only be used on products that have been activated for up to 2 months.
If your drone has been activated for longer than 2 months, you will be required to submit additional photos.

How long does the process take?

Depending on when the verification files were submitted, it can take between 2-5 business days and additional time during holidays.

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